Frequently Asked Questions and Information

 

 

GENERAL INFORMATION

  • Up to 50% Off Competitors Prices!!
  • Your privacy is very important at Best Buy Uniforms, we don't sell or give our customer list for any reason.
  • Ask about our Volume Discounts on Orders over $950.
  • All NSF checks carry an $18.00 surcharge.
  • Due to our low prices we have a minimum order of $25.00.
  • Silk-screening minimum order is 48Pc.
  • Minimum order for embroidered items is 6 pieces.
  • Colors depicted in website may not accurately represent the products actual colors.
  • All prices in catalog are subject to change without notice.

RETURN POLICY

All returns of stocked items must be within 15 days with return authorization. Some special orders are not returnable! There is a 20% restocking fee on all returned orders. All shipping costs are the responsibility of the returnee.
Absolutely no returns will be credited without an authorized return number issued (R.A.#).

All Sunrise Basic Training Videos and DVDs will have an unconditional money back 10 day guarantee. (*Customer is responsible for shipping charges.)

Custom embroidered, screen printed, worn, altered or washed garments are NOT returnable or refundable.

GUARANTEES/WARRANTIES

Money Back Guarantee if not 100% Satisfied! *Please review our return policy for exceptions.

SHIPPING CHARGE

Shipping charges would be automatically added to your order. Shipping charges are based on the UPS ground shipping charges, including labeling and packaging.

TERMS

© 2005 - 2013 BEST BUY UNIFORMS a division of COMMERCIAL TEXTILES CORPORATION. All Rights Reserved.

The names, logos, taglines and icons identifying Best Buy Uniforms Online products and services are proprietary marks of BEST BUY UNIFORMS. All other trademarks and service marks are property of their respective owners

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: What does Best Buy Uniforms offer on-line?

A: Best Buy Uniforms offers every item from any active Best Buy Uniforms catalog on-line through our product pages.  Our wide range of sizes, colors and fabrics includes products in the following categories:

  • Formal and Career Apparel and Vests
  • Theme Shirts
  • Aprons
  • Custom Printed Polo and T-Shirts, Sweatshirts, Jackets, Caps
  • Chef Apparel
  • Work Uniforms
  • Hospital, Lab and Hotel Uniforms
  • Table Skirting
  • Table Linen
  • Towels
  • and Specialty items.

Q: What about the unavailable or out of stock products?

A: If any of the items you ordered is unavailable or temporarily out of stock a Best Buy Uniform's sales representative will call you and give information about your order.  Depending on the number of items in the stock and your request Best Buy Uniforms can make a partial shipment.

Q: What is the procedure for International Orders?

A: We are unable to process most international orders due to costly tariffs assessed on imported packages, by most countries outside the United States. In an effort to keep our prices low, our shipping charges do not meet the requirements to cover the expense of documentation, insurance, and packaging on international shipments. Please e-mail our customer service department for questions on international shipping customer-service@bestbuyuniforms.com. The shopping cart is not equipped to calculate shipping charges outside of the continental U.S.

Q: What is the minimum order?

A: Due to our low prices we have a minimum order of $25.00 
Silk-screening minimum order is 48Pc.

Minimum order for embroidered items is 6 pieces.

Q: What about automatically receiving the catalog?

A: You will receive our latest catalog for FREE, as you continue to place orders.

Q: Is there any volume discount?

A: Please call 1-800-345-1924 (or local 1 (412) 461-4600) and ask about our Volume Discounts on orders over $950.

                                                     Privacy Policy

Our postal address is:
500 east 8th ave.
Homestead, PA, 15120-1904

We can be reached via e-mail at customer-service@bestbuyuniforms.com or you can reach us by telephone at 412-461-4600

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

The only Personal Data BestBuy Uniforms currently collects is the Personal Data that is voluntarily provided to BestBuy Uniforms by users of BestBuy Uniforms's services. There are several places on the Website where you may enter Personal Data to receive products or services from BestBuy Uniforms.

For example: Promotional Email Newsletters. You must enter your email address and first and last name to be added to our distribution list for promotional email newsletters.

Wish List

You must enter your email address and first and last name to create a "wish list" of items in our online store. You may also enter your postal address, city, state, zip and country in connection with the wish list feature, but you do not need to do so to use the wish list.

Catalog Request

You must enter your email address, first and last name, postal address, city, state, zip and country to request a catalog. You may also enter your company name and phone number.

Shipping Information

You must enter your first and last name, postal address, city, state, zip, country and phone number so that we may ship your order. You may also enter your company name and fax number.

*Please include your e-mail address when ordering, as invoices and order updates will be provided via e-mail.

Billing Information

You must enter your first and last name, postal address, city, state, zip, country and phone number so that we may process your order. You may also enter your company name and fax number.

*Please include your e-mail address when ordering, as invoices and order updates will be provided via e-mail.

Payment Information

You must enter your credit card number, the type of credit card you are using and the name on your credit card so that we may process payment for your order.

The information we collect is used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.

Consumers can access this information by e-mail us at the above address. Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: We take the upmost precautions to safeguard personal data from loss, misuse, tampering, destruction and unauthorized access.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.


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